Botanic Gardens Visitor Centre Officer

Reference Number: 13101
Salary Range: $58,536.24 - $63,618.54 per annum

Position Status: Full-Time Permanent
Location: Botanic Gardens Visitor Centre - Collins Avenue
Close Date: Monday, 3 February 2020

Enhance your career by joining Cairns Regional Council, one of the largest employers in the Cairns region. Our commitment to delivering high quality services to the community means we need talented, committed people – we need you!

We are now seeking a highly motivated, flexible team player with exceptional customer service, retail and administrative experience to join our team now!

The primary objectives of the position are:

• Provide administrative services and support to Botanic Gardens Visitor Centre and Cultural Services.
• To provide customer service, retail shop front operations and sale of merchandise at the BGVC.
• To liaise and maintain exemplary service to the public, hirers and community groups utilising the services of the BGVC and Cultural Services.

To be successful in this role you will require:

• Demonstrated skills, knowledge and experience in cash handling, administration and suitable technology in a customer service environment.
• Possess good numeric and administration skills with demonstrated attention to detail and accuracy.
• Previous experience in a visitor centre or retail gift shop.
• A high level of competency in administrative processes including routine correspondence, purchase orders, accounting packages and the use of Microsoft Office software.
• Knowledge of Cairns Botanic Gardens, Cultural Services and Tanks Arts Centre functions.
• Ability to use tact, confidentiality and discretion.
• Sound verbal, written and interpersonal communication skills.
• Ability to respond to members of the public in a courteous, efficient, knowledgeable and sensitive manner.

For a full listing of the Key Duties & Responsibilities and full Selection Criteria please down load a copy the position description below.

How to Apply:

Your application must be submitted online and must consist of the following:

• Cover Letter addressing the three main elements as detailed in the full selection criteria.
• Copy of your Resume.

Applications not addressing the full selection criteria will not be accepted.

Pre-Employment Assessment: 

As part of the selection process applicants may be required to undertake some or all of the following pre‑employment assessments / checks:-  

• Pre‑employment medical, which will include a functional capacity assessment and drug and alcohol test.
• National police / criminal history check.
• Practical Assessment
• Numeracy and Literacy Assessment
• Computer Skills Assessment
• Qualification / Licence Verification
• Working with Children & Young People (Blue Card) Verification
• Right to Work in Australia Check

Employment Eligibility:

To be eligible to apply for a position at Cairns Regional Council, you must fulfil one of the following criteria:-

• Permanent resident of Australia
• Australian Citizen
• New Zealand Citizen
• Entitlement to work visa