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Position Details
Reference Number 12790
Position Title Operations Manager
Employment Type Permanent Full Time
Location Tanks Arts Centre
Minimum Award/Classification QLGO-Lev 5.1 - 36.25 h/w 
Maximum Award/Classification QLGO-Lev 5.3 - 36.25 h/w 
Roster Pattern 19 day month 
Position Summary

Operations Manager

Reference Number: 12790
Salary Range: $76,355.88 - $79,532.89 per annum + 15% loading for working irregular hours
Location: Tanks Arts Centre / Botanic Gardens Visitor Centre
Close Date: Friday, 26 April 2019

Situated in the Cairns Botanic Gardens precinct, just 4km north of the city’s CBD, the Tanks Arts Centre is an iconic and innovative multi-use, contemporary arts facility housed in three converted World War II naval oil storage tanks, and set amidst a lush rainforest backdrop.  The Tanks combines two main functions, that of a ‘presenter’ organisation offering a range of arts and cultural events and activities to a wide audience, and also as a community cultural development organisation which aims to proactively engage local communities in cultural expression and participation.    

Reporting to the Manager Cultural Services, we are now seeking a highly energetic & experienced Operations Manager oversee and manage all people, systems, resources and processes related to operations of the Tanks Arts Centre, Botanic Gardens Visitor Centre and Cultural Services Events.

Key Duties and Responsibilities include but are not limited to: 

  • Effectively manage day-to-day business activity and resources of the Tanks Arts Centre, Botanic Gardens Visitor Centre, Cultural Services Residency facility, Cultural Services Festivals and Event activities and all Arts and Cultural related services.
  • Oversee Operations of Tanks Event and Production teams delivering Cultural Services events at Munro Martin Parklands
  • Oversee Technical Production Services
  • Direct all venue operations Front Of House/Hospitality Services
  • Assist with the preparation of the annual budgets for the Tanks Arts Centre, Festivals and Events
  • Manage operations to ensure the highest possible standards of service, safety and presentation to the public, hirers, and participants at all times.

To be considered for this role you must have:

  • An extensive background of venue management, performing arts & entertainment industry, major festivals and events ticketing, technical production, and hospitality/catering services
  • Highly developed staff management and organisational systems planning and implementation skills
  • Demonstrated ability to manage, coordinate and lead an effective team
  • A demonstrated understanding of business imperatives and processes and demonstrated achievement of business success
  • In-depth knowledge of event management software
  • Experience in the use of Microsoft Office software, particularly excel and word
  • Demonstrated leadership and management skills
  • Mentoring skills to build a strong culture of succession planning within the organisation
  • A demonstrated commitment to a high level of customer service
  • A proven ability to work effectively as part of a team with a positive "whatever it takes" attitude
  • A sound understanding of contemporary WH&S legislation and procedures
  • Excellent communications and problem solving skills 

In return we offer: 

  • 19-day month
  • 5 weeks' annual leave
  • 12% contribution to superannuation
  • Annual leave loading
  • Subsidised uniform allowance
  • Subsidised health and well-being membership (gym / swimming pool)
  • On-going opportunities for learning and professional development  

For a full listing of the Key Duties & Responsibilities and full Selection Criteria please download a copy of the information kit.

How to Apply:

Your application must be submitted online and must consist of the following:

  • Cover Letter addressing the three main elements as detailed in the full selection criteria.
  • Copy of your Resume.

Applications not addressing the full selection criteria will not be accepted.

Pre-Employment Assessment: 

As part of the selection process applicants may be required to undertake some or all of the following pre‑employment assessments / checks:-  

  • Pre‑employment medical, which will include a functional capacity assessment and drug and alcohol test.
  • National police / criminal history check.
  • Practical Assessment
  • Numeracy and Literacy Assessment
  • Computer Skills Assessment
  • Qualification / Licence Verification
  • Working with Children & Young People (Blue Card) Verification
  • Right to Work in Australia Check
  • Directorship Check

Employment Eligibility:

To be eligible to apply for a position at Cairns Regional Council, you must fulfil one of the following criteria:-

  • Permanent resident of Australia
  • Australian Citizen
  • New Zealand Citizen
  • Entitlement to work visa
Selection Criteria Essential: Do you have an extensive background in the following: venue management, performing arts & entertainment industry, major festivals and events ticketing, technical production, and hospitality/catering services?
Essential: Do you have previous experience working as an Operations Manager or similar role?
Essential: Do you have demonstrated leadership and management skills?
Essential: Are you proficient in the use of Microsoft Office software, particularly MS Word, Outlook and Excel?
Contact Person Cairns Regional Council Recruitment Team
Contact Number (07) 4044 3310
Contact Email
Closing Date 26/04/2019
Position Description
Information Kit - Operations Manager CU523 VRN12790.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm (AEST) on the closing date.
Please ensure your application is added before this time as we do not accept late applications.