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Position Details
Reference Number 13416
Position Title Arts & Cultural Support Officer
Employment Type Permanent Full Time
Location Botanic Visitor Centre
Minimum Award/Classification QLGO-Lev 3.1 - 36.25 h/w 
Maximum Award/Classification QLGO-Lev 3.4 - 36.25 h/w 
Roster Pattern 19 day month 
Position Summary

Arts & Cultural Support Officer

Reference Number: 13416
Salary Range: $66,550.35 - $71,531.64 per annum
Cairns Botanic Gardens Visitor Centre / Cairns Performing Arts Centre
Close Date:  Friday, 22 January 2021

Cairns is world renowned for its reef and rainforest but if you scratch the surface you will also discover a region buzzing with arts and culture. Develop your career with Cairns Regional Council, an innovative employer that listens, respects and values your contribution. We’re proud of our community and the key role you can play in making the Cairns region a great place to live, work and learn. Our commitment to high quality services means that we need talented, committed people – we need you! 

Reporting to the Manager Cultural Services, we are now seeking a highly experienced professional with initiative, drive and a strong attention to detail to provide comprehensive administrative and business support across our Cultural Services Branch.  This role will also involve managing our Botanic Gardens Visitor Centre (BGVC) Gift Shop, including staff supervision, ensuring its smooth operation and exceptional customer service delivery to our staff and visitors of the centre. 

Join our team now and enjoy the following benefits: 

  • 19-day month
  • Up to 5 weeks annual leave
  • 12% contribution to superannuation
  • Annual leave loading
  • Subsidised uniform allowance
  • Subsidised health and well-being membership (gym / swimming pool)
  • On-going opportunities for learning and professional development 

The primary objectives of the position are: 

  • To provide coordination and management of all Cultural Services project support processes, manage Botanic Gardens Visitor Centre (BGVC) Gift Shop team workloads, ensuring the team develop and maintain a high level of customer service and precinct and branch administrative knowledge.
  • Coordinate with Cultural Services Manager and Team Leaders, and other relevant Cairns Regional Council business units on the matters of arts administration, Council reporting and delivery of the Cultural Services corporate business processes.
  • Provide an exceptional high level of administrative and business support to the Manager, Cultural Services, and to the Cultural Services Branch.
  • Develop, manage and deliver processes that support a coordinated approach towards delivering Cultural Services arts & cultural corporate business support.
  • Oversee the management of the shop front operations and sale of merchandise, including supplier relations and the ongoing commitment to a varied range of products. 

To be successful in this role you must have the following: 

  • Certificate IV in Business Administration or equivalent.
  • Current C Class Driver's Licence.
  • Exceptionally high level of arts business corporate support and knowledge in a multi-disciplined arts & cultural environment or demonstrated ability to rapidly acquire an understanding of arts and cultural business corporate support functions within Cultural Services and general Council policies.
  • Demonstrated high level knowledge of local government financial processes including grant application and acquittal processes.
  • Demonstrated strong interpersonal and supervisory skills
  • Ability to plan, initiate, manage, monitor and report on specific projects and programs.
  • Demonstrated experience with computer software applications including MS Office and financial packages. 

For a full listing of the Key Duties & Responsibilities and full Selection Criteria please download a copy of the information kit.

How to Apply:

Your application must be submitted online and must consist of the following:

  • Cover Letter addressing the three main elements as detailed in the full selection criteria.
  • Copy of your Resume.

Applications not addressing the full selection criteria will not be accepted.

Pre-Employment Assessment: 

As part of the selection process applicants may be required to undertake some or all of the following pre‑employment assessments / checks:-  

  • Pre‑employment medical, which will include a functional capacity assessment and drug and alcohol test.
  • National police / criminal history check.
  • Practical Assessment
  • Numeracy and Literacy Assessment
  • Computer Skills Assessment
  • Qualification / Licence Verification
  • Working with Children & Young People (Blue Card) Verification
  • Right to Work in Australia Check
  • Directorship Check

Employment Eligibility:

To be eligible to apply for a position at Cairns Regional Council, you must fulfil one of the following criteria:-

  • Permanent resident of Australia
  • Australian Citizen
  • New Zealand Citizen
  • Entitlement to work visa
Selection Criteria Essential: Do you have a Certificate IV in Business Administration or equivalent?
Essential: Do you have a high level of competency in the use of MS Office products (MS Office, Outlook, Excel) at an advanced level?
Essential: Do you have demonstrated experience in the preparation of briefing notes, reports, project and financial documentation?
Essential: Do you have a high level of verbal and written communication / engagement skills?
Essential: Do you have current or relevant experience in a supervisory capacity?
Essential: Do you have a current and valid C Class Drivers' Licence or above?
Desirable: Do you have knowledge and/or experience working within an Arts & Cultural field?
Essential: Do you have eligibility / the right to work in Australia?
Contact Person Cairns Regional Council Recruitment Team
Contact Number (07) 4044 3310
Contact Email
Closing Date 22/01/2021
Position Description
Information Kit - Arts & Cultural Support Officer CU537 #13416.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm (AEST) on the closing date.
Please ensure your application is added before this time as we do not accept late applications.