View Position
Position Details
Reference Number 13090
Position Title Core Platform Analyst
Employment Type Permanent Full Time
Location Spence Street
Minimum Award/Classification QLGO-Lev 6.1 - 36.25 h/w 
Maximum Award/Classification QLGO-Lev 7.3 - 36.25 h/w 
Roster Pattern 19 day month 
Position Summary

Core Platform Analyst – FS417 

Salary Range: $84,243.60 - $97,812.88 per annum

Location: 119 – 145 Spence Street, Cairns

Reference Number: 13090

Close Date: Friday 31 January 2020

Cairns Regional Council is embarking on a significant transformation over the coming years. A large-scale Implementation and adoption of the TechnologyOne ERP product is at the heart of this change.

This initiative has created new positions as ‘Core Platform Analysts’ that will be instrumental in driving this transition.

If you have experience with the latest versions of the TechnologyOne product set, a passion for implementing change and continuous improvement, then this opportunity could be for you.

Primary Objective of the position:

  • To provide business and technical support for Core Platform applications ensuring timely service provision; process improvements and incident/problem identification/resolution to the agreed service levels.

To be successful in this role you must have:

  • Tertiary qualifications or relevant experience in an Information Technology related discipline.
  • Knowledge of Council’s Core Platform software (currently TechnologyOne’s “One Council, Ci Anywhere”).
  • Knowledge of ITSM and ITIL processes.
  • Experience providing 2nd level support for COTS products and in-house developed solutions.
  • Ability to conduct problem solving methods, including data analysis to identify and resolve software/data/process related incidents.

For a full listing of the Key Duties & Responsibilities and full Selection Criteria please ensure you obtain a copy of the information kit and how to apply by scrolling to the Position Description area, then clicking on "Open" to download the attachment.

How to Apply:

Your application must be submitted online and must consist of the following:

  • Cover Letter addressing the three main elements as detailed in the full selection criteria.
  • Copy of your Resume.

Applications not addressing the full selection criteria will not be accepted.

Pre-Employment Assessment:

As part of the selection process applicants may be required to undertake some or all of the following assessments/checks:

  • Pre‑employment medical assessment, which will include a drug and alcohol test.
  • National Police/Criminal History Check.
  • Practical Assessment
  • Numeracy and Literacy Assessment
  • Computer Skills Assessment
  • Qualification/Licence Verification
  • Working with Children & Young People (Blue Card) Verification
  • Right to Work in Australia Check
  • Directorship Check


Employment Eligibility:

To be eligible to apply for a position at Cairns Regional Council, you must fulfil one of the following criteria:

  • Permanent resident of Australia
  • Australian Citizen
  • New Zealand Citizen
  • Entitlement to Work Visa


We offer the following benefits:

  • Full-time Permanent Position
  • 19 day month
  • Up to 5 weeks annual leave
  • Up to 3 weeks sick leave
  • 12% contribution to superannuation
  • 17.5% annual leave loading
  • Subsidised Corporate Uniform
  • Subsidised health and well-being membership (gym/swimming pool)
  • On-going opportunities for learning and professional development relevant to the position
Selection Criteria Essential: Do you have demonstrated experience in the support of information management systems including desktop productivity tools and business application systems, in particular the ability to demonstrate diagnostic and problem solving capability?
Essential: Do you have demonstrated ability to be proactive and improvement oriented, to achieve goals and deliver outcomes?
Contact Person Cairns Regional Council Recruitment Team
Contact Number (07) 4044 3310
Contact Email
Closing Date 31/01/2020
Position Description
External Information Kit - Core Platform Analyst.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm (AEST) on the closing date.
Please ensure your application is added before this time as we do not accept late applications.